Whether you’re just getting started with Shopify’s POS (point of sale) or have been using it for a while, it’s always good to be reminded of the best practices for getting the most out of the software. The Shopify POS app is a point-of-sale solution that can be used on either an iPad or an iPhone and is provided by Shopify.
The cutting-edge application enables proprietors of businesses to manage all aspects of their offline and online establishments from a single control panel. It is beneficial to companies of all sizes, including small, medium, and big.
Shopify’s inclusion of Shopify POS as a component of their eCommerce package serves the overarching goal of providing proprietors of businesses with the ability to manage their operations from nearly any location.
All-in-One POS Tools
There has been meteoric growth in eCommerce as well as the manner in which firms are selling their services and goods by using the Shopify platform. The company Shopify defines itself as one platform that provides you with all of the eCommerce and point-of-sale tools you need to launch, manage, and expand your business.
Shopify has claimed that they now have more than one million different merchants utilizing its platform. It should come as no surprise that Shopify developed point-of-sale software to assist retailers in expanding their customer base even further.
Ready to Try Shopify POS for Free?
You can test out whether Shopify is right for your business, without spending a thing,
we always recommend testing it before buying!
Shopify Management Features
Shopify gives you access to a wide variety of backend administration tools, all of which may be used to make your company operations more effective.
Shopify provides you with a plethora of tools for keeping your business on track, from managing your workforce to your inventory, as well as reports to assist you in making informed choices about your company’s future.
Shopify POS excels in providing seamless omnichannel capability, despite the fact that it did not score as well as Vend, Lightspeed, or Square for the Retail category.
Reporting and personnel management are other areas in which it is lacking, with essential capabilities like sales monitoring and different authorization levels being exclusive to the more expensive Pro plan.
Inventory Management
While using Shopify POS, you will have the ability to add inventory to the built-in inventory library, which will allow for automatic real-time tracking as well as sales reporting.
Adding the Stocky app to the inventory management system allows Pro members to receive access to more extensive reporting and control options for the inventory.
Stocky will assist you in making educated choices about your inventory by providing you with insightful advice, in addition to extensive monitoring and analytical features. The following are some of Stocky’s abilities:
- Forecasting the level of demand
- Reports on the inventory in great detail
- Analysis of the inventory
- Taking stock of inventory
- The receipt of inventory
- Reports of low stock prices
- Purchase orders
- Sale item recommendations
- Stock transfers
- Synchronization across several sites
Staff Management
Your point-of-sale (POS) system should provide a one-of-a-kind log-in identifier for each member of your personnel.
When new staff members are added, they will begin with no permissions; after that, you will be able to provide them with the proper rights according to their roles.
You have complete control over each employee’s access to the app, and you can monitor their performance from any location on the POS dashboard.
In addition, you will have the ability to establish retail employee responsibilities and permissions, configure staff POS PINs, attribute sales to staff, and issue commissions or kudos.
Customer Management
By delivering exceptional service and using the tools provided by Shopify’s customer management capabilities, you can turn one-time consumers into brand champions who remain loyal to your business.
You are able to establish customer profiles and tags, store contact information, examine purchase histories and notes, check a customer’s email opt-in choices for marketing reasons, and give incentives that include discounts, unique content, and access to events thanks to the CRM capabilities that it provides.
In addition, a new customer profile is generated for you without your involvement whenever a new customer puts in an order, relieving you of the burden of worrying about the size of your online clientele.
Shopify not only makes it simple to keep tabs on your customers and construct detailed profiles for each of them, but it also enables you to encourage client retention by targeting individual customers or customer groups with messages, discounts, and other incentives.
You may also add additional features that help promote customer loyalty by downloading the free Shopify Loyalty app and adding it to your POS system.
Ready to Try Shopify POS for Free?
You can test out whether Shopify is right for your business, without spending a thing,
we always recommend testing it before buying!
How Does Shopify POS Work?
You will be able to sell your goods or services in person as well as online if you use the Shopify POS app. This software will allow you to take orders from consumers, receive payments, and sync transactions across all of your sales channels.
In order to make use of the Shopify POS tools, you will need to pay for a membership to the Shopify e-commerce platform.
You will utilize your Shopify e-commerce account to handle essential aspects of your point-of-sale system, including your customers, inventory, and any other administrative information. This is true even if you have no plans to sell anything through the internet.
After signing up for a Shopify subscription, you will be able to download the Shopify POS app, which is compatible with mobile devices running iOS and Android. You’ll be able to log in and get started personalizing your system after you’ve downloaded the app.
You may get Shopify POS gear, and then you’ll be all set to begin accepting orders from customers if you’re going to be selling your products in person.
Shopify POS Pros
Integrated support for several sales platforms
The Shopify POS system provides strong capabilities for proprietors of small businesses who wish to sell their wares in-person as well as online.
You may personalize the user experience of your app’s smart grid, check out clients while they’re on the move, give them discounts based on their purchase history, and send them digital receipts.
You are able to add and classify an infinite amount of items, manage inventory, and sync orders across a variety of sales channels, including retail locations, internet retailers, and others.
You can also use Shopify POS to conduct marketing campaigns through email and social media, construct a customer loyalty program, and produce reports from online and in-person transactions. All of these features are available at no additional cost.
Flat rate payments
Every Shopify plan is equipped with in-built access to Shopify Payments and is compatible with the Shopify POS system. Flat-rate costs are offered by Shopify Payments, in contrast to the quote-based rates or hidden fees offered by certain credit card processing businesses.
Shopify Payments’ prices are straightforward and easy to comprehend. These processing rates will not change regardless of the credit card that your consumer chooses to use, and you will have access to even reduced processing rates as you move up the levels of your e-commerce subscription plan tiers.
Simple to operate
Shopify’s point-of-sale software, Shopify POS, is designed to be simple to use and accessible to both new and seasoned company owners. It features a user interface that is up-to-date and easy to use, and it can be set up in a snap.
Shopify also provides easy access to customer care, in addition to a wide range of onboarding and support tools on its website. These resources include informative articles, webinars, a community forum, video tutorials, and business courses.
Shopify POS disadvantages
Shopify POS is primarily reliant on its connection with the Shopify e-commerce platform, which is fantastic for multichannel merchants but may not be as compelling, helpful, or cost-effective for certain brick-and-mortar stores. The Shopify e-commerce platform is wonderful for multichannel sellers.
In a similar vein, the Shopify POS does not provide many features that are tailored to the needs of restaurants or other companies that provide food service.
Online ordering, payments at the table, administration of the menu and tables, and interfaces with delivery services are all capabilities of restaurant point-of-sale systems like Toast and Clover.
Shopify POS Pricing
Shopify received a great grade for its cost since it offers a POS plan that is free forever and contains no limits on the number of users, items, or transactions.
The point-of-sale system does not need any unique hardware and can operate on any desktop computer or iPad, making it both cost-effective and convenient for use in retail establishments.
Shopify POS Lite is included at no additional cost with each of the e-commerce pricing plans offered by Shopify, which vary in price from $39 to $399 per month. The Lite Point-of-Sale system is fantastic for managing pop-up shops and other types of temporary retail sites, such as farmers’ market settings.
Those that wish to utilize Shopify POS for their traditional brick-and-mortar businesses, on the other hand, would most likely want to switch to the POS Pro plan and pay the extra monthly charge of $89 per location in order to do so.
Access to more sophisticated capabilities, such as intelligent inventory management tools and in-store analytics, is the primary differentiating factor between these two price systems for Shopify POS.
Take Away
You will need a multichannel point-of-sale system such as Shopify POS in order to effectively manage inventory because cross-channel sales are essential to the success of your firm.
In general, Shopify POS is the point-of-sale solution that provides the greatest value for new online shops and offline companies that also sell online.
It provides the greatest omnichannel platform available by combining capabilities for in-person sales with the best features available for online commerce.
Shopify POS is considered to be one of the top point-of-sale (POS) systems available on the market today due to its intuitive user interface, intelligent inventory management capabilities, streamlined checkout process, and extensive variety of integration possibilities.
